About Us
In 2022, the mortgage industry took a sharp downturn—rising rates and falling loan volume left processors like us with little to do and no job security. It became clear that relying on a single company left us vulnerable. That moment sparked the creation of Hancock Processing: a new way to process smarter, build stronger relationships, and take control of our future.
Our Company Values
Drive for Excellence
PROactive, not REactive
Empowerment
Communication Is Everything
You Belong Here
Drive for Excellence
- At Hancock Processing, Doing Better isn’t optional – it’s the standard.
- We Do Better consistently, improving every day as individuals and as a company.
- We want you to strive for your max potential. Be the best YOU that you can be. (Also, be better than everyone else).
PROactive, not REactive
- Don’t procrastinate. Never allow today’s red flags to become tomorrow’s dumpster fire.
- Raise. Your. Hand. If you know something needs to happen, but don’t know exactly what or how, employ our expertise and we will tackle it together.
- We value swift solutions. If there is an issue, tag in our Partner Success team to fix it fast, and party on.
- Be diligent. There are many things in this job that are hard to define simply, but we all know what diligence looks and feels like.
Empowerment
- We Work How You Work. We provide basic bumper lanes to work within, but otherwise we want to cater to how YOU work best.
- We are here to provide support, not excessive micro-management.
- You are tapped into a massive community of processing professionals, working toward the same goals.
- We have mutual confidence with our team. We have your back, and we trust you to have ours.
Communication Is Everything
- Communicate like a champ. It is what we do, so do it well.
You Belong Here
- Be YOU. We appreciate you and all your weirdness – Welcome to the party!
- This industry can be rough, but mindset is key. Be positive!
- We want everyone to feel comfortable coming to leadership. The good, the bad, the funny… we want to hear it all.
- At Hancock Processing, we are a partnership. We Do Better TOGETHER.
Get in touch with us
Contact us today to DO BETTER.